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We ship to Australia, Austria, Belgium, Canada, Chile, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Greenland, Guernsey, Hong Kong, Iceland, Ireland, Israel, Italy, Japan, Jersey, Lithuania, Luxembourg, Malaysia, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Reunion, Saint Barthelemy, Saint Martin (French part), Saudi Arabia, Singapore, Sint Maarten (Dutch part), Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States, Venezuela.
Expected delivery time is 5-8 working days within the United Kingdom and 7–9 working days internationally.
We work hard to deliver your items without damage. If your item arrives faulty, damaged, or incorrect, please contact us within 30 days of delivery at hello@innerspacestudio.co.uk with your order number, a description of the issue, and clear photos of the item and packaging. We will arrange a free replacement as quickly as possible. If a replacement is not possible, we will issue a full refund instead. You will not be asked to return the original item.
If there’s an issue with your order, we’re here to help. Start by checking your order status on our website to see the latest updates on your shipment.
If your order hasn’t arrived, items are missing, or something isn’t quite right, please contact us as soon as possible. Include your order number and a brief description of the issue so we can assist you quickly.
Our team will investigate the matter, work with the delivery partner if needed, and guide you through the next steps. Depending on the situation, this may involve arranging a replacement, refund, or another suitable solution.
Please note that some orders may be delivered in multiple parcels. You’ll receive a notification for each shipment, and you can track all parcels via the order status page.
We’re committed to resolving any problems promptly and ensuring you have the best possible experience.
Expected delivery time is 3-5 working days within the United Kingdom and 6–8 working days internationally. We ship using Royal Mail, Evri, DHL, UPS and FedEx.
Royal Mail, DHL, UPS and FedEx
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